Maurices Reviews

Mobile App: Available on iOS and Android, offering easy access to the latest fashion collections, personalized recommendations, and exclusive promotions. It includes a wishlist function and a streamlined checkout process for convenience.

Loyalty Program (mRewards): Customers earn points for every purchase, with 100 points equaling a $5 reward usable on future purchases. Members get perks like birthday rewards, sneak peeks, and member-only promotions.

Maurices Credit Card: Offers 10% off every purchase (including sale items), free shipping with no minimum, birthday coupons, double points events, and exclusive access to sales.

Inclusive Sizing: Offers women's clothing in sizes 0-24, including jeans, tops, dresses, and special occasion outfits.

Wide Product Range: Includes denim, accessories, plus size options, and more.

Shopping Convenience: Easy navigation, filtering by size/color/category, store availability checks, and item reservations enhance the shopping experience.

Exclusive Discounts and Offers: App users and credit card holders receive special discounts, promotions, and early access to sales.

Rewards and Savings: Loyalty points convert into rewards, and credit card users benefit from ongoing discounts and birthday gifts.

Employee Benefits: For associates, maurices offers health insurance, 401(k), life insurance, tuition assistance, paid time off, parental leave, and a 40% associate discount.

Community Commitment: The company supports local communities through donations and volunteer efforts.

Wide size range: Offers women’s clothing in sizes 1–26, including plus and tall options.

Cute styles: Frequently praised for trendy, fashionable apparel.

In-store experience: Some customers report positive experiences shopping in physical stores.

Discounts and promotions: Regular coupons, special offers, and a loyalty program are valued by shoppers.

Free shipping: Available on orders over $50.

Poor customer service: Numerous complaints about unhelpful, outsourced support and difficulty resolving issues.

Slow online order processing: Delays in shipping and order fulfillment are common; credit cards may be charged before items ship.

Credit card issues: Problems with Maurices-branded credit cards, including unexpected fees and poor communication from third-party providers.

Mixed online vs. in-store experience: Online shopping receives significantly more negative feedback than in-store purchases.

Low recommendation rate: Only a small percentage of customers would recommend Maurices to others.